VPN guides
VPN Connection and Installation Guides
From connection basics to installation, find the steps for your device. When performance or setup fails, identify the stage and work through the relevant guide.
What Is a VPN Accelerator? Connections, Uses and Speed Limits
Understand VPN connections, route selection and speed limits, then find the right Yunbao app for your device.
InstallationAndroid VPN Installation: APK Downloads and Setup Troubleshooting
Get the Android APK through Yunbao’s official website, check installation issues and prepare for your first connection.
InstallationiPhone VPN and Apple Account Guide: Registration, Payment and Installation
Download Yunbao from its official link and learn about Apple account registration, payment options, store accounts and common errors.
InstallationWindows VPN Setup: Installing the App and Checking Connection Issues
Download Yunbao for Windows, distinguish app setup from manual VPN profiles and troubleshoot desktop installation and connection issues.
TroubleshootingSlow VPN Connection? Check Routes, Latency and Disconnects
Troubleshoot slow VPN connections by separating the local network, selected route and destination, and record a useful support report.
Privacy and securityVPN Privacy: Encryption Scope, Accounts and Everyday Habits
Understand the privacy boundaries of a VPN, how HTTPS and signed-in accounts differ, and where to read Yunbao’s privacy policy.
VPN & accelerator choicesNordVPN: Features, Official Downloads and Selection Guide
Understand NordVPN, its use cases and purchase checks, and explore Yunbao downloads separately.
VPN & accelerator choicesExpressVPN: Features, Official Downloads and Selection Guide
Understand ExpressVPN, its use cases and purchase checks, and explore Yunbao downloads separately.
VPN & accelerator choicesSurfshark: Features, Official Downloads and Selection Guide
Understand Surfshark, its use cases and purchase checks, and explore Yunbao downloads separately.
VPN & accelerator choicesProton VPN: Features, Official Downloads and Selection Guide
Understand Proton VPN, its use cases and purchase checks, and explore Yunbao downloads separately.
VPN & accelerator choicesNetEase UU: Features, Official Downloads and Selection Guide
Understand NetEase UU, its use cases and purchase checks, and explore Yunbao downloads separately.
VPN & accelerator choicesLeigod: Features, Official Downloads and Selection Guide
Understand Leigod, its use cases and purchase checks, and explore Yunbao downloads separately.
Selection directoryWell-Known VPNs and Game Accelerators: Choose by Use Case
Explore Yunbao VPN, NordVPN, ExpressVPN, Surfshark, Proton VPN, NetEase UU and Leigod by use case.
iPhone setupCreate a Hong Kong Apple ID
Create a Hong Kong Apple ID, verify your account, then sign in to the App Store.
VPN and proxy basicsVPN, Proxies and Circumvention: A Beginner’s Glossary
Understand VPN, proxy and circumvention terminology, connection scope and encryption boundaries.
Connection troubleshootingVPN Connected but Websites Do Not Load: A Troubleshooting Order
Check local connectivity, routes, destinations and client settings when a connected VPN cannot load websites.
Choosing a VPNChoosing a VPN: Downloads, Trials, Performance and Privacy
Check download sources, device support, trial limits, renewal terms and privacy before comparing performance.
Usage guidesAndroid Always-On VPN: Checks Before Enabling
Android offers an always-on VPN setting, but not every app supports it. Inspect the app entry in system VPN settings; a missing option is not proof of installation failure. Yunbao support depends on the actual client.
Usage guidesBrowser Proxy and System VPN: Check Traffic Scope
A browser proxy is usually controlled by browser settings or an extension. A system VPN requires checking the actual connection and routing. Do not assume a proxy extension covers every application or infer VPN coverage from one webpage.
Usage guidesVPN Works Differently on Wi-Fi and Mobile Data: Compare Networks
Keep device, app, route and destination fixed. Test Wi-Fi and mobile data close together, first directly and then through the VPN. Change only the network so a simultaneous route change does not obscure the cause.
Network and privacyWhat Do IPv4/IPv6, DNS and WebRTC Tests Tell You?
Understand public IP, dual-stack routes, DNS resolvers and WebRTC candidates without treating every difference as a leak.
Usage guidesHotel Wi-Fi and VPN: Complete Network Sign-In First
Hotels and airports may require portal sign-in. The Wi-Fi icon confirms association, not usable Internet access. A VPN may lack an underlying connection until authentication finishes. Confirm the network name with staff before joining.
Usage guidesVPN Browsing: Certificate and Clock Error Checks
Expired certificates, name mismatches and timeouts are different failures. Record the error code, domain and device time. Do not bypass certificate warnings to sign in or pay. A connected VPN does not authenticate a website.
Usage guidesVPN Disconnected After Windows Sleep: Reconnection Checks
After waking, wait for Wi-Fi or Ethernet to recover and test ordinary connectivity before inspecting the VPN. A running app does not prove its tunnel is active. Record whether failure occurs only after sleep rather than treating it as an all-day route fault.
Usage guidesInterrupted Downloads on a VPN: Resume, Access and File Checks
A failed download is not necessarily a VPN disconnect. Disk space, local permissions, missing files and forbidden access require different responses. Record the exact error and progress instead of treating every failure as slow routing.
Usage guidesVideo Buffering on a VPN: Quality and Sustained Delivery
Video requires sustained delivery rather than a momentary speed result. Record quality, pauses over several minutes and errors. Account or region authorization messages should be handled under platform rules instead of being labeled bandwidth problems.
Usage guidesStalled File Uploads on a VPN: Progress, Access and Duplicate Checks
A transfer at 100% may still await server storage or processing. Check the page message and destination file list before retrying; repeated submission can create multiple jobs. Record size, type, start time and the stalled stage.
Usage guidesVPN and Incognito: Two Different Privacy Layers
Incognito creates a separate session and clears its session data after all private windows close. Downloads and bookmarks can remain. It does not automatically hide activity from websites or network administrators and does not replace a VPN.
Usage guidesVPN IP Changed but Phone Location Did Not: IP and GPS
A VPN affects traffic routed through its connection; it does not imply a GPS change. Apps with location permission may use device position. An IP lookup and a map may show different areas, so a map alone does not establish whether a VPN works.
Usage guidesVPN Browser Errors: DNS, Timeouts and Network Changes
Chrome name-resolution, timeout and network-change errors suggest different checks. Inspect name resolution, waiting for response or a connection change during loading respectively. An error is a clue, not final proof that a VPN node failed.
Usage guidesVPN Browser Extensions: Reviewing Website Access
Check publisher, official source and permission explanation. A VPN label does not make an extension an official Yunbao product. Avoid unknown extension packages sent in chats and keep browser protection enabled.
Usage guidesSaved Wi-Fi Auto-Join and Unexpected VPN Interruptions
Android may auto-join nearby saved Wi-Fi. Entering an office or hotel can change the underlying connection. Check active network name and authentication before diagnosing the VPN. A signal icon does not establish usable Internet access.
Usage guidesRecording a VPN Error: Useful Steps Without Private Data
Capture opening the app, choosing a route, connecting and the error in one short sequence. Some Android devices offer Screen record in quick settings; availability varies by version and maker. Do not record password or verification-code entry.
Ready to connect?
Get the app from the official website and follow the instructions for your device.