Yunbao VPNCapture a short reproducible sequence
Capture opening the app, choosing a route, connecting and the error in one short sequence. Some Android devices offer Screen record in quick settings; availability varies by version and maker. Do not record password or verification-code entry.
Review picture and audio before sharing
Before recording, close private windows and choose whether to capture audio. Review and redact notifications, payment details, accounts and token-bearing URLs. Send to official support rather than publishing full logs. Use a clean error screenshot if redaction is unavailable.
Include time and test conditions
Include app and OS versions, Wi-Fi or mobile data, mode and route. Distinguish immediate connection failure from websites failing after connection. A video documents visible steps and messages but does not replace internal client error logs.